UNM Los Alamos

Academic Policies

Academic Policies

Academic Policies

The policies described below are supplemental to the information found in every Course Syllabus. These are standard policies that students are encouraged to review at the beginning of each semester.

Table of Contents

| 1. Technical Needs |2. Computer Support and Resources | 3.  Academic Support  |4. UNM and UNM-LA Policies |


  1. Technical Needs

Computer Requirements

Many courses at UNM-LA require the frequent use of a computer. This is particularly true of web-enhanced, hybrid and online courses.  For these courses, you must have access to a computer and to the internet, and you will need to be familiar with the use of a browser such as Chrome, Edge, Safari, or Firefox.  Access to a broadband (high speed) internet network, such as DSL, cable, wireless, or satellite, is strongly recommended because some of the assignments may involve audio and video clips.  You can access a broadband network at many libraries and on campus.

From the UNM-LA campus, you can access the internet from public computers, from computers in computer labs, and from computers in the library.  If you wish to use your own computer on campus, you can connect to one of the UNM-LA Wireless networks.  Instructions for accessing these are given here:  https://losalamos.unm.edu/campus-life/computing-services/wireless-network.html

In web-enhanced, hybrid and online courses, some minimum hardware and software are required in order to complete the course.  A list of software that is required for UNM Learn is found in Appendix B of the Online Learning at UNM-LA Student Guide (see below) and in the online classroom.  Your professor can supply you with a list of course-specific software that you will need in the course.  Some software is available to download for free from UNM at: https://it.unm.edu/software/index.html

At present, Learn works best on a desktop or laptop computer.  It is not officially supported when accessed via a browser on mobile devices (tablets or smart phones), and some functions run poorly on these, if at all.  You can try using them, but if you run into difficulties, UNM and UNM-LA personnel will NOT be able to help.  You should NOT ATTEMPT to use one of these devices to submit critical work such as assignments, exams, or discussion posts.  Blackboard supplies a mobile app for Learn, which also is not officially supported at UNM and should be used only for viewing, not creating or submitting materials.  You can find more information about the Learn mobile app here:  https://online.unm.edu/help/learn/mobile/students/

UNM-LA Computer Account Policy

You are required to have a UNM campus account (NetID). You will use this account to register for classes through MyUNM, https://my.unm.edu.  This account is also used to read and send e-mail (the UNM email address looks like NetID@unm.edu), print transcripts, check financial status, and check degree progress. 

You are required to check your UNM email (LoboMail) periodically, because this is the main communication method used by the university. You may forward your LoboMail to another email address; however, this is not encouraged by UNM and not supported by UNM IT personnel.  https://unm.custhelp.com/app/answers/detail/a_id/6701/kw/forward%20lobomail.

You can access your email via MyUNM by clicking on the “MyUNM” at the top of the UNM–Los Alamos web page (https://losalamos.unm.edu) or the Main Campus web page (https://www.unm.edu), or by typing in the web address https://my.unm.edu.  Just to the left of the Login button for MyUNM are icon buttons to access Lobomail and Learn. You must then log in using your NetID and password.  Secondary authentication may also be required.

You should be aware of the computer use policies as they affect your education at UNM-LA.  See Computer Use Policy links on this page:


  1. Computer Support and Resources

Student Support

UNM-Los Alamos offers support for students enrolled in classes using UNM Learn and online publisher sites. This includes help accessing and navigating sites such as Pearson Mastering, MyLab, Wiley platforms, etc. Please contact Kevin Rosenberger at rosenbergerkm@unm.edu.

Technical Support

If you are having computer or software problems, you can contact free UNM and UNM-LA technical support in one of the following ways:

Training and Help for Learn

You can find video training on how to use Blackboard Learn at http://ondemand.blackboard.com/students.htm  

UNM has provided additional help and quick-start training materials for Learn at https://online.unm.edu/help/learn/ and under the Support button inside the Learn classroom.


  1. Academic Support

Academic Support Center (ASC)

The Academic Support Center at UNM-LA offers tutoring and academic help.  For more information, go to https://losalamos.unm.edu/asc/index.html . Questions related to course organization or setup should be directed to me.


The UNM Center for Academic Program Support is available to all UNM students and provides many online services, including the Online Learning Center and Online Tutors. https://caps.unm.edu/


You can link to the UNM-LA Library web site here: https://losalamos.unm.edu/library/index.html .  This page contains information about library holdings and services and electronic resources available in the UNM-LA Library.  

You can access many electronic resources, including books and journals, through the UNM Main Campus Librariesat:  https://library.unm.edu.

Student Services 

Student Services is a central hub of information for prospective, current, and former students to find assistance and answers to questions about admissions, academic advising, registration, financial aid, and other resources on campus. https://losalamos.unm.edu/students/student-services/index.html


  1. UNM and UNM-LA Policies


UNM-Los Alamos conducts ongoing assessments of student learning so that we can continue to improve the curriculum to give students the best education possible.  The data collected for this assessment will be selected by the instructor or the department and may come from exams, projects, or other assignments.  The assessment will focus on the learning outcomes in this syllabus (listed above).  The data from this assessment will be collected and reported anonymously.  Data summaries will be reported to the department, to the Office of Instruction, and posted on the web.  The information collected will be used to make improvements to curriculum and teaching.  This assessment is not a reflection of your grade and is not a grading exercise; it is simply an evaluation of how well students are mastering certain skills.

Drop Policy

If you decide to drop this class, it is your responsibility to do so; you should be aware of University-wide posted deadlines for tuition refunds and mandatory assignment of grades. You should not assume that I will drop you before a deadline if you simply stop attending class.

Dropping a course may affect your financial aid status and/or tuition refund. A drop will result in a grade of “W.”  If you do not officially drop the class, you will receive the grade earned based on the syllabus grading criteria, which may be an “F.”

Students’ Online Classroom Participation May Be Monitored

Online learning environments provide tools for instructors to monitor students’ participation and use of the environment.  In addition to seeing all of the work that you submit online, I have access to records of when you logged in and what course materials you opened and submitted during each session.  This data is made available to me to enable evaluation of class participation and to help me identify students having difficulties using the online environment.  

Course Evaluations

You will be requested to participate in a course evaluation near the end of the course.  UNM-LA requests that all students participate, because the information they provide is helpful in improving courses for future students.

Citizenship and/or Immigration Status: All students are welcome in this class regardless of citizenship, residency, or immigration status.  Your professor will respect your privacy if you choose to disclose your status.   As for all students in the class, family emergency-related absences are normally excused with reasonable notice to the professor, as noted in the attendance guidelines above.  UNM as an institution has made a core commitment to the success of all our students, including members of our undocumented community.  The Administration’s welcome is found on our website: https://undocumented.unm.edu/

Sexual Misconduct Policy

In an effort to meet obligations under Title IX, UNM faculty, Teaching Assistants, and Graduate Assistants are considered “responsible employees” by the Department of Education (see pg 15 - https://www2.ed.gov/about/offices/list/ocr/docs/qa-201404-title-ix.pdf ).   This designation requires that any report of gender discrimination which includes sexual harassment, sexual misconduct and sexual violence made to a faculty member, TA, or GA must be reported to the Title IX Coordinator at the Office of Equal Opportunity (oeo.unm.edu). For more information on the campus policy regarding sexual misconduct, see: https://policy.unm.edu/university-policies/2000/2740.html

Other Policies – Student Handbook

UNM-LA follows the UNM policies as stated in the Pathfinder – Student Handbook, which can be found at this link:   https://pathfinder.unm.edu/.