Business Technology
Conflict Resolution for the Workplace
This class examines techniques for identifying and resolving conflict in the work environment.
Also offered as credit BSTC 118 (1 cr. hr.).
Nov. 7 – Dec. 5 | TUES 6:00 PM – 8:40 PM
Victoria Erhart | $100
Customer Service and Relations
This class examines techniques for successful customer service, how to handle difficult and irate customers, customer complaints, and to build relationships with internal and external clients.
Also offered as credit BSTC 114 (1 cr. hr.)
Sept 6 - Oct 25 | WED 10:00 - 11:40 AM |
Abraham Dispennette | $100 |
Stress Management for the Workplace
Examines techniques and tips for managing stress in the work environment.
Also offered as credit BSTC 116 (1 cr. hr.)
Oct 3-Oct 31 | TUES 6:00 - 8:40 PM |
Victoria Erhart | $100